Simple Spanish Policies

We understand that everyone has different schedules and needs and we strive to accommodate all students and will be as flexible as we can.


  1. The minimum lesson length is one hour.
  2. Each student is only allowed one 1 hour introductory private lesson at half the standard 1 hour lesson rate. Payment for the introductory lesson must be made online prior to class.
  3. Payments for subsequent lessons must be made before classes can be scheduled, and can be accepted either online, via credit card in person via cash or check. Checks can be made out to Simple Spanish.
  4. Lessons can be rescheduled or cancelled as long as an email is sent to the tutor at least 24 hours in advance of the scheduled lesson time. If you don’t have your tutor’s email address please email team@simplespanish.com.
  5. Though you always have the ability to reschedule your private lesson (if an email is sent 24 hours in advance of the scheduled lesson time), all payments are non-refundable. If an email is not received 24 hours in advance of the scheduled lesson time and the student is not present for the lesson, it will be considered a “No Show” and the full price of the scheduled lesson will be forfeited.
  6. If a student is considered a “No Show” for their introductory private lesson, they will forfeit the full introductory lesson fee and will not be granted another introductory discount. The next scheduled lesson will be invoiced at the full rate.
  7. Purchased lesson must be scheduled and taken within one year of the purchase date or the lesson will be forfeited.
  8. If lessons are scheduled outside of a Simple Spanish classroom, travel fees may be added to the lesson fee in order to compensate our tutors for their time and travel expenses. Please contact your tutor or team@simplespanish.com to learn more about travel fees.

Referrals


Our business thrives on the referral and word of mouth promotion from our students. To show our appreciation we reward students for referring their friends, family and coworkers. If you refer a new student to Simple Spanish and that person purchases an introductory private lesson, you get one free 1 hour private lesson*. There is no maximum number of referral bonuses. We love awarding referral bonuses!

*The referral bonus is equal to one free private lesson in a Simple Spanish classroom.
*Referral bonuses do not include additional travel fees.



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team@simplespanish.com